Privacy Policy

Last updated: October 15, 2026

Grumpy Duck Classics is a brand of Grumpy Duck Co., a family-owned business based in Belleville, Pennsylvania. This policy explains what information we collect through grumpyduckclassics.com, how we use it and the choices you have. In this policy, "we," "us" and "our" mean Grumpy Duck Co., doing business as Grumpy Duck Classics.

Information You Give Us

When you fill out our contact form or a work order, we collect the information you choose to send us, which may include:

  • Your name, email address, phone number and mailing address
  • Details about your firearm, such as make, model and gauge
  • Your finish choices, project notes and any photos you upload
  • Anything else you include in a message to us

Information Collected Automatically

Like most websites, our site and its hosting platform may automatically collect basic technical information when you visit, such as the pages you view, your browser and device type, and the general area you are visiting from. This may be done with cookies or similar technology. We use this information only to keep the site working and to understand how it is used.

How We Use Your Information

  • To answer your questions and review your work order
  • To give you pricing, confirm details and keep you updated on your project
  • To arrange the return shipment of your firearm or parts
  • To keep records required by law and protect our business
  • To improve our website and services

How We Share Your Information

We do not sell or rent your personal information. We share it only when needed to run our business, for example with the company that hosts our website and forms, our email provider, shipping carriers and payment processors. We may also share information when the law requires it.

How Long We Keep It

We keep your information for as long as we need it to complete your work, provide support and meet our legal and record-keeping obligations.

Keeping Your Information Safe

We take reasonable steps to protect the information you send us. No website or email system is completely secure, so please do not send sensitive information like payment card numbers through our forms.

Your Choices

You can ask us to show you, correct or delete the personal information we have about you, subject to any records we are required to keep. To make a request, contact us.

Children

Our website and services are intended for adults. We do not knowingly collect information from anyone under 18.

Other Websites

Our site links to other websites, including the Grumpy Duck Co. online store. Those sites have their own privacy policies, and we are not responsible for how they handle your information.

Changes to This Policy

We may update this policy from time to time. The version posted on this page, with the date shown at the top, is the one that applies.

Contact Us

Questions about this policy? Send us a message or call 717-402-9392. Grumpy Duck Co., 5 Maple Street, Belleville, PA 17004.